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How does MyCynergy improve clinical workflows?

MyCynergy automates daily tasks like charting, prescription writing, and patient tracking, saving clinicians time and reducing errors.

Can MyCynergy integrate with labs and pharmacies?

Yes, it supports HL7, FHIR, and API-based integrations for seamless communication with external systems like labs and pharmacies.

Is MyCynergy compliant with healthcare regulations?

Absolutely. MyCynergy is HIPAA-compliant and follows best practices for data privacy, audit logging, and role-based access control.

Can I access MyCynergy from mobile devices?

Yes, MyCynergy is optimized for use on desktops, tablets, and smartphones, allowing clinicians to access records on the go.

What does the MyCynergy dashboard look like?

Here’s a quick preview of the MyCynergy user dashboard. It's designed for clarity and speed of access:

MyCynergy Dashboard

Demonstrations

What’s included in the demo?

We’ll show you the key workflows relevant to your practice or lab, and answer questions in real time.

How long does a typical demo last?

Demos usually take about 30–45 minutes, depending on the level of detail you’d like to explore.

Is the demo personalized for my organization?

Yes, we tailor the demo to your specific industry, size, and use case—whether you’re a clinic or a multi-site lab.

Do I need to install software for the demo?

Nope! It’s a virtual session over Zoom or Teams. Just click the link we send—no downloads or technical setup required.

Can I invite my team to the demo?

Absolutely! Invite as many stakeholders as you’d like so everyone can see how the system fits your needs.

Sales

How is pricing structured for the Cynergy suite?

Pricing depends on your organization’s size, selected modules, and whether you choose cloud or on-premise deployment.

Do you offer discounts for startups or nonprofits?

Yes, we offer tailored pricing for small organizations, including volume discounts and nonprofit incentives.

How long does implementation usually take?

Implementation timelines vary, but most clients go live within 4–12 weeks depending on complexity and team readiness.

Is there a free trial or sandbox environment?

We offer a sandbox demo environment after your initial consultation so you can explore the system hands-on.

What support do I get after signing a contract?

After signing, you get:

  • A dedicated onboarding manager
  • Access to 24/7 support
  • Training sessions tailored to your team
  • Ongoing product updates and feature releases

Just want to reach out?

We would love to hear from you

Have other technical questions?

Email: support@cynergysuite.com