Our Policy
CynergySuite.com ("CynergySuite"), owned and operated by Open Lab Solutions, Inc., is committed to safeguarding your privacy and ensuring compliance with applicable privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This Privacy Policy describes how we collect, use, disclose, and protect your information and outlines your rights under federal and state laws. Please review this policy carefully. By using our website or services, you agree to the practices described herein.
This Privacy Notice applies to all users of CynergySuite, including patients, healthcare providers, and visitors, and governs the collection, use, and disclosure of Protected Health Information (PHI) and personal information obtained through our website and related services. This Policy is intended to comply with HIPAA, the General Data Protection Regulation (GDPR) where applicable, and other relevant state and federal privacy laws, including California Consumer Privacy Act (CCPA) provisions where applicable.
Information We Collect
- Protected Health Information (PHI): Medical history, lab results, treatment plans, insurance information.
- Personal Information: Name, contact info, login credentials, payment details.
- Technical and Usage Information: IP address, browser data, analytics, cookies, and device metadata.
- Device and App Permissions: Camera, photo library, and location access as needed for services.
How We Use Your Information
- Healthcare services and communication with providers.
- Payment processing and insurance verification.
- Quality improvement and internal operations.
- Marketing (with consent) and health-related updates.
- Compliance with legal requirements and public health obligations.
Disclosure of Your Information
- With your consent or for treatment, payment, and operations.
- To comply with laws, court orders, and regulatory needs.
- For public health, research, and in business transactions.
- Only with opt-in consent for marketing purposes.
Your Rights Under HIPAA and State Laws
- Right to access and receive copies of your PHI.
- Right to amend inaccurate or incomplete PHI.
- Right to an accounting of non-routine disclosures.
- Right to request restrictions and alternative communications.
- Right to opt out of sales, marketing, and targeted ads (where applicable).
Data Security
- Encryption in transit and at rest.
- Role-based access control and secure infrastructure.
- Regular audits and physical safeguards.
Retention of Information
- Data retained as legally required or operationally necessary.
- Secure destruction or anonymization when no longer needed.
- Requests for deletion honored per applicable laws.
Changes to This Privacy Policy
- Policy may be updated as practices or laws change.
- Significant changes will be communicated on our website.
- Use of the website after changes indicates acceptance.
Contact Information
If you have questions, contact us at:
Email: privacy@cynergysuite.io
Address: 7780 E 106th St., Tulsa, OK 74133
By using CynergySuite.CynergySuite.io, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree, please discontinue the use of our services.